Many of the deals on our site have an All Sales Final Policy due to the fact that they are heavily discounted and are only available for a limited amount of time.
The Refund Policy will always be stated in the TERMS section of the deal page. The only exception to this policy is for UNCLAIMED/UNREDEEMED courses, apps & software. You can find more information on the Redeemed Course, Apps & Software Refund Policy HERE.
Be sure to review the Refund Policy before making your purchase and feel free to contact our team at any time for questions regarding your order!
Once a course, apps & software is CLAIMED or redeemed it is NO LONGER eligible for a refund.
Unredeemed courses, apps & software are eligible for refunds within 30 calendar days of the purchase date in the form of store credit.
Terms and Conditions:
- Please note that some promotions will adhere to ‘All Sales Final’ policy.
- Exceptions and exclusions may apply.
Any additional questions or concerns, please feel free to contact one of our Support Heroes through the “Contact Us” link found at the top of this page. We’re always happy to help!
You can find the most updated information on your shipment on the Purchases page of your account.
That being said, shipping times vary depending on the item. To get an estimate on when your order will ship, check the TERMS section of the item’s page before you place an order.
As soon as the order ships, you will get an email with tracking information.
If it’s been more than the allotted shipping time for your order, feel free to reach out via the “Contact Us” link found at the top of this page!
- Our products are sent to you from all around the globe. This means they may depart from various locations and/or arrive to you in separate packages. Delivery times can vary. Estimated delivery dates are listed for each product on the sale page under “Shipping”, and can be found on the Order Confirmation as well as your purchase detail page.
Shipping and Handling fees support the coordination and integration of all operations.
- A Shipping and Handling fee is applied for each item purchased.
- The cost may vary depending on the item and shipping locations.
- Shipping and Handing fees for international delivery vary by product, and can often be higher than U.S. fees.
Tracking & Notifications
We will send you an email with your tracking information once it is available. You can also check your item’s tracking information on your Purchase page.
We do! However, International shipping is not available for every deal.
Some sellers offer international shipping, while others don’t. The best way to find out if the deal is shippable to your country is by reading the SHIPPING section on the deal page. If the terms state that the deal ships to the continental US only, then International shipping is not available for that specific deal.
We try as hard as we can to offer as much International Shipping as possible and the number of physical products are increasing daily! Even though not all deals can ship Internationally, all of our digital goods are available to everyone.
Unfortunately, we do not have the ability to edit/add company or VAT info to an invoice after the purchase is made. However, you can locate your receipt by doing the following:
1) Sign into our main site using the email and password you used when purchasing your product.
2) Click on “My Account” in the top-right of the site.
3) Click on “Purchases” in the drop-down menu.
4) Here you will find your purchases. Click “View Receipt” to view the invoice for any purchase.
If you have any further questions, feel free to reach out via the “Submit a Request” link found at the top of this page, and we will gladly send over a copy of your receipt!
If your product is delivered damaged or defective, we will always make this right by sending a replacement. If time has passed since recieving your purchase and the item breaks, you will be interested in learning if the product has a warranty.
Warranties are handled by the product’s supplier. The best way to get in contact with them is by going to the Purchases section in your Account. Click on the order to expand it. At the bottom of the redemption instructions, you will find a support contact from the product’s seller. Reach out to them for more information on manufacturer warranties. If you have any trouble, feel free to contact us by accessing the link at the top of this page.
IMPORTANT: If your item is damaged or defective, please include any physical evidence (photos or videos) you can provide to our team. We require physical evidence for any return/replacement requests, so please include this information in your initial email. This will help our team expedite the process, so we can send you a new, working product as soon as possible.